Vimeo Reviews
Vimeo Customer Reviews (6)
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Vimeo FAQs
About Vimeo.com Prices and Cost?
Vimeo offers several pricing plans to cater to different needs. The Free plan provides limited video-making and editing tools. The Starter plan costs $12 per seat per month and includes additional features such as custom URL for your video, video privacy settings, and email support. The Standard plan costs $20 per seat per month and offers everything in the Starter plan, plus player and video branding, custom CTAs & end cards, and lead capture with custom forms. The Advanced plan is priced at $65 per seat per month and includes everything from the Standard plan, plus access to Vimeo AI features and the ability to sell individual videos on demand. Lastly, Vimeo also offers an Enterprise plan for large teams, which includes features like custom permissions, SSO (SAML) & SCIM (OKTA, AZURE), advanced marketing integrations, and phone support. The exact cost of the Enterprise plan is not specified and can be obtained through their sales team. All these plans are available on a monthly or yearly subscription basis, except for the Enterprise plan which is only available for long-term use. Please note that the prices and features may vary, so it's recommended to check the official Vimeo website for the most accurate and up-to-date information.
About Vimeo.com Popular Products and Services?
Vimeo.com is a popular platform for high-quality videos. It offers a range of products and services to cater to the needs of creatives, entrepreneurs, and businesses. The platform provides multiple storage, management, post-production, collaboration, marketing, and monetization tools. Vimeo's offerings are split into Vimeo and Livestream plans. The platform also offers AI video editing and is trusted by 287 million users for video marketing, employee communications, virtual events, and creative production. It also hosts showcases, channels, groups, and portfolios. The platform is known for its high-quality videos and is home to a large community of video enthusiasts. It offers everything from basic VOD hosting to advanced live streaming support. The platform is constantly evolving, with new features being added regularly to enhance the user experience. It is a comprehensive solution for anyone looking to make, manage, and share brilliant videos.
Vimeo.com Return Policy?
Vimeo offers refunds for self-service plans purchased via desktop or through the web browser on your mobile device for up to 30 days for annual plan subscriptions or 5 days for monthly plan subscriptions following the purchase of a plan under certain criteria. There are additional considerations regarding refunds for purchases made via mobile apps or plans that purchased additional seating.
For Google Play Purchases, yearly subscription purchases are eligible for a refund within 30 days of purchase. Monthly subscription purchases are eligible for a refund within 5 days of purchase. Unfortunately, any member requesting a refund beyond the specified period will not be refunded.
For Apple Purchases, Vimeo is unable to process refunds for purchases made through Apple iTunes or the App Store. To request a refund for a subscription purchased through Apple, you will need to contact Apple Support.
When you cancel your subscription you will still have access to your account until the next billing cycle begins. You will not be automatically refunded for past charges but you may be eligible for a refund. Instead of cancelling your subscription, you can also choose to Downgrade your subscription.
As for the shipping policy, Vimeo is a platform for hosting, sharing, and streaming videos. It does not sell physical goods, so it does not have a shipping policy.
About Vimeo.com Payment Method?
Vimeo.com accepts a variety of common payment methods for all plans, VOD, and purchases. These include Visa, MasterCard, American Express, Discover, JCB, and PayPal. However, the purchases for seat add-ons are credit cards only, with no support for PayPal yet.
When a membership is purchased on Vimeo.com, the payment method is saved automatically. To update the payment method, one needs to go to the Membership Plan page in the Billing Settings. The Billing Settings page is accessible if logged into an account enrolled in an active paid subscription or active trial plan.
To delete card information, one needs to go to the Payment methods page in the Billing Settings. Please note that if currently subscribed to Vimeo, only some cards can be removed from the account; one will need to remain for the subscription to renew. If not wanting to continue the membership, refer to Cancel my subscription. If having trouble removing a card, it may be for this reason. In that case, a new card will need to be added on file before removing the older one.
To switch the payment method to PayPal, there is no direct way to do so during an active subscription. However, it is possible to change payment methods when renewing a subscription or signing up again. In that case, PayPal can be selected as the payment option when signing up for a new membership or renewing an existing subscription early, before it lapses.
Please note that Vimeo cannot accept checks, invoices, or purchase orders for memberships. For any further payment issues, see How to troubleshoot issues with my credit card.
What are the features of Vimeo's Advanced plan?
The Advanced plan on Vimeo offers a range of features. It allows for a total of 500 videos and up to 200 seats. Users can host virtual events, with the ability to run up to two concurrently. The plan includes event broadcast tools and simulcasting. It also provides access to Vimeo AI features and allows for audience chat, Q&A, and polls. Users can register attendees for webinars, with a limit of up to 100 attendees. The plan includes branded invite & reminder emails, stream health with real-time data, and the ability to invite guest speakers to events. Users also get one license to Livestream Studio encoding software, can import event registrants, and have access to virtual event and webinar analytics. The plan also integrates with marketing tools such as Constant Contact, Hubspot, Mailchimp, Keap, and Campaign Monitor. Users can chat with customer support during events. The Advanced plan is available on a monthly or yearly subscription basis.
How does Vimeo compare to other video hosting platforms in terms of pricing?
Vimeo and other video hosting platforms offer a variety of pricing plans to cater to different needs. Vimeo's pricing is generally higher, allowing businesses and content creators to enjoy an ad-free viewing experience. Their most affordable premium plan is the "Plus" option, priced at $7 per month, providing access to 250GB of storage per year. On the other hand, platforms like YouTube offer free video hosting, but users may have to sacrifice some control over their content, including the inability to choose the ads displayed in their videos. It's important to consider factors such as video player quality, video upload limits, and video storage when choosing a video hosting site. Some platforms may offer unlimited video hosting and storage, but with caveats like caps on video length. Ultimately, the choice of platform depends on the specific needs and budget of the user.
What are the key features of Vimeo?
Vimeo is a modern and easy-to-use video creation platform that provides excellent tools from storage management, post-production and collaboration, marketing and monetization, and even high-quality live streaming. It offers no ads on your videos, allowing you to showcase your professional output without any interruptions. Vimeo provides flexible storage options and supports just about any video files: MOV, FLV, MP4, WMV, and AVI. You can even stream your content seamlessly in 4K Ultra-HD. It also offers the convenience of uploading videos from your computer, mobile device, and even your preferred cloud-storage platform. Other key features include real-time conversations with the audience during live streams, automatic video caption generation, channels and video customization with branding elements, comprehensive integration with various tools and platforms, and better privacy controls. It also has a built-in teleprompter and AI script generation tool to help you create professional videos. You can also host virtual events and webinars with confidence using Vimeo. It also offers interactive video features like shoppable links, quizzes, CTAs, and more. Lastly, it provides video analytics to understand audience behavior and track engagement metrics.